FAQ
Frequently asked questions
What iftrue is, how it integrates, and how we handle your data.
About iftrue
- What is iftrue and how does it work?
- iftrue is the engineering intelligence layer for the AI era. We combine AI adoption metrics, DORA-style delivery data, and developer experience surveys into a single platform so engineering leaders can see where AI actually helps, where delivery is stuck, and where teams are struggling.
- How can iftrue increase our team performance?
- iftrue surfaces bottlenecks and inefficiencies across delivery and AI usage. Teams using iftrue have seen up to 70% improvement in cycle time and measurable lift from AI tooling once they can attribute output to specific tools and workflows.
- What are the DORA and SPACE frameworks you reference?
- DORA (DevOps Research and Assessment) and SPACE are industry-standard frameworks for measuring software delivery performance and developer productivity. iftrue tracks the 2025 DORA metrics (lead time, deployment frequency, change failure rate, failed deployment recovery time, rework rate) out of the box.
Setup & Integrations
- Can iftrue integrate with our existing tools?
- Yes. iftrue connects to GitHub, GitLab, Bitbucket, Jira, Linear, Slack, Microsoft Teams, Azure DevOps, and more. Setup is typically minutes, not weeks.
- Do we need to change our tools or processes to use iftrue?
- No. iftrue is plug and play. We layer on top of the tools and workflows your team already uses.
- How do I integrate tools that sit behind a firewall?
- Allowlist the following IPs for inbound traffic: 34.36.101.243 and 34.36.29.18. For outbound, allowlist 34.73.236.126.
Security & Data
- How does iftrue handle security and data privacy?
- We use encryption in transit and at rest, strict access controls, regular security audits, and comply with SOC 2 and GDPR requirements. Enterprise plans support SSO, SAML, LDAP, audit logs, and data residency.
- Does iftrue store our source code?
- No. iftrue does not pull, push, or store your repositories. We only collect pull request and review metadata needed to compute metrics.
- How can I delete my data?
- You can delete your account or organization from settings. Organization deletions require approval from an organization manager. All associated data is removed on deletion.
Support
- What support options are available?
- Every customer gets documentation, email support, and a dedicated customer success contact. Enterprise plans include a dedicated support engineer and custom SLAs.
Still have questions?
Book a demo and we will walk you through iftrue live, answer your questions, and show you what it looks like with your team's data.